Home Options Officer

Home Options Officer – Ongoing Temporary
£18.74 per hour (LTD)
Agile Working | Full-Time

Service Care Solutions are working on behalf of a local authority client to recruit an experienced Home Options Officer on an ongoing temporary basis. This is an excellent opportunity for a housing professional with strong homelessness prevention experience to join a busy frontline service focused on achieving positive outcomes for customers.

The Role
You will provide a comprehensive housing options service, working proactively to prevent homelessness and support customers to secure and sustain suitable accommodation. The role involves managing a varied caseload, completing statutory assessments, and working closely with partner agencies to deliver effective housing solutions.

Home Options Officer May 22

Key Responsibilities

• Deliver frontline housing advice with a focus on homelessness prevention and relief
  
  
• Assess cases in line with the Housing Act 1996 and Homelessness Reduction Act 2017
  
  
• Work with customers to retain existing accommodation or secure alternative housing options
  
  
• Support vulnerable households, including rough sleepers and those fleeing domestic abuse
  
  
• Liaise with landlords, support services, prisons, hospitals and other partner agencies
  
  
• Manage caseloads, maintain accurate records and communicate decisions clearly
  
  
• Assist customers accessing the private rented sector, including prevention schemes where applicable
  
  

Requirements

• Experience within Housing Options, Homelessness Prevention or a similar frontline housing role
  
  
• Strong knowledge of homelessness legislation and statutory duties
  
  
• Experience working with vulnerable customers and complex cases
  
  
• Ability to manage competing priorities and work in a performance-driven environment
  
  
• Excellent written and verbal communication skills
  
  
• Full UK driving licence and access to a vehicle (desirable)
  
  

This is a great opportunity for an experienced housing professional seeking a stable ongoing contract within a supportive team environment.

To apply or for more information, please contact:
George Westhead
Service Care Solutions
george.westhead@servicecare.org.uk


01772 208966