Homeless Prevention Officer

Homelessness Prevention Officer
Location: Redcar & Cleveland
Rate: £20.37 LTD per hour
Contract: Temporary
We are currently recruiting on behalf of our client for a Homelessness Prevention Officer to join their Housing Service team. This is a key frontline role, working directly with vulnerable households to provide advice, support, and practical solutions to prevent and alleviate homelessness.
Key Responsibilities

• Provide timely housing advice and support to households at risk of homelessness.
• Investigate homelessness applications in line with legislation and statutory guidance.
• Develop and implement prevention strategies and schemes to reduce homelessness.
• Liaise with landlords, partner agencies, and voluntary organisations to resolve housing issues.
• Maintain accurate statistical, financial, and administrative records.
• Carry out home visits and arrange temporary accommodation when necessary.
• Support the implementation of the Homelessness Strategy and service objectives.
• Contribute to service planning, monitoring, and evaluation.

Requirements

• Experience working within a local authority housing department or similar organisation.
• Strong knowledge of homelessness legislation and prevention methods.
• Ability to manage a varied caseload and prioritise effectively.
• Strong communication and interpersonal skills, with the ability to work with vulnerable clients.
• Good IT skills and ability to maintain accurate records.
• Flexible approach to working, including some evenings and weekends.
• Full UK driving licence.

Desirable

• Experience of mediation or early intervention methods.
• Delivery of training/awareness sessions for clients and partner agencies.
• Familiarity with housing databases and case management systems.

This is a fantastic opportunity for a housing professional who is passionate about making a difference in preventing homelessness and supporting vulnerable households.

📩 To apply, please contact: George Westhead
Recruitment Consultant – Service Care Solutions
📞01772 208 966
📧 George.Westhead@servicecare.org.uk