Housing Officer

Housing Officer
Southampton
Full Time
Temporary
Are you an experienced Housing Officer looking for your next temporary role? This is an excellent opportunity to join a local authority, providing tenancy and estate management services to residents across the city.

THE ROLE
As a Housing Officer, you will be responsible for delivering a comprehensive tenancy and estate management service to tenants and leaseholders, ensuring compliance with tenancy agreements and supporting residents to maintain their homes.
Key responsibilities include:

• Managing tenancy issues including anti-social behaviour, safeguarding, and tenancy breaches.
• Carrying out tenancy sign-ups, settling-in visits, and tenancy checks.
• Supporting tenants with advice on welfare benefits, income recovery, and sustaining tenancies.
• Conducting estate inspections and ensuring estates are maintained to a high standard.
• Building strong landlord/tenant relationships and supporting tenant participation.
• Working with partner agencies such as Police, Social Services, and Neighbourhood Wardens.
• Preparing reports, attending court when required, and ensuring accurate records are maintained.

THE CANDIDATE
The ideal candidate will have previous experience in a Housing Officer or similar tenancy management role within a Local Authority or Housing Association.
Essential experience and skills:

• Strong knowledge of tenancy and estate management.
• Experience managing anti-social behaviour casework.
• Ability to work independently and manage a varied caseload.
• Confident liaising with residents, councillors, and external agencies.
• Good IT skills and the ability to maintain accurate records.

Desirable experience:

• Knowledge of welfare benefits and income recovery processes.
• Experience of tenant engagement and resident involvement initiatives.
• Understanding of safeguarding procedures.
• Knowledge of legal processes relating to tenancy enforcement.
• Ability to conduct estate inspections and identify health and safety issues.

THE CONTRACT
Working Hours: Full Time, Monday to Friday (37 hours per week)
Length of Contract: 3 Month Temporary Contract
Rate: £22.00 per hour LTD / £18.88 per hour PAYE (inc holiday) HOW TO APPLY
If interested in this role, please apply using the link, or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for further information
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!