Housing Officer

Housing Officer - Full Time Temporary Contract in West London

Are you an experienced Housing Officer looking to make a real impact within a leading London-based Housing Association? We are currently recruiting a dedicated Housing Officer to join their team on a 3-month temporary basis, covering the Notting Hill/Harlesden area. This is an excellent opportunity for a proactive professional passionate about delivering high-quality tenancy and neighbourhood management services.

About the Role – Housing Officer

As a Housing Officer, you will be responsible for providing a visible, proactive housing management service across your designated patch. Your role will involve supporting tenants, maintaining high standards in properties and neighborhoods, and working collaboratively with community partners to create safe, vibrant communities. Your expertise in tenancy management combined with your community engagement skills will be vital to your success in this role.

Candidate Responsibilities – Housing Officer

• Deliver face-to-face tenancy management services, including new tenancy visits, property inspections, and tenancy audits.
• Manage tenancy issues such as assignments, succession planning, and breaches, adhering to legislation and policies.
• Conduct regular estate inspections to ensure neighborhoods are safe, clean, and well-maintained.
• Identify vulnerable tenants and liaise with external agencies for support.
• Take appropriate enforcement action, including legal proceedings when necessary.
• Collaborate with internal teams and external partners to deliver excellent customer service.
• Represent the Housing Association at community and multi-agency meetings to promote tenancy sustainment and engagement.

Essential Skills & Requirements – Housing Officer

• Previous experience as a Housing Officer or in tenancy management roles.
• Strong knowledge of tenancy law, housing policies, and enforcement procedures.
• Excellent communication, organizational, and case management skills.
• Ability to handle challenging customer situations with professionalism and empathy.
• Full UK driving license with access to a vehicle insured for business use.
• Experience managing diverse and vulnerable tenants.

Benefits of Working with Us

• Competitive pay rate: £24.65 per hour LTD / £21.15 per hour PAYE (including holiday pay).
• £250 Training Allowance to support your ongoing development.
• Access to dedicated specialist consultants for support throughout your placement.
• Daily payroll runs ensuring smooth payment processes.
• Free candidate registration and compliance checks.
• Referral and loyalty bonus schemes, including a sign-up bonus for successful referrals.

How to Apply

If you meet the requirements and are ready to step into this rewarding role as a Housing Officer, please apply today! You can send your CV to bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for further information.

Join us and help create thriving, safe communities as a Housing Officer!