Housing Officer

Housing Officer
Paddington
Temp
Full Time

Are you passionate about delivering exceptional housing services and making a difference in local communities? We’re recruiting for a Housing Partner to join a well-regarded Housing Association in Paddington, London, providing a visible, proactive tenancy and neighbourhood management service. THE ROLE
As a Housing Partner, you will be the trusted face of housing services within your patch, ensuring tenancies are sustained and neighbourhoods are clean, safe and thriving.

• Deliver face-to-face tenancy management across a defined patch
• Support customers at key stages of their tenancy including audits and inspections
• Address tenancy breaches including ASB, abandonment, fraud, and unauthorised alterations
• Work with internal teams and external agencies to support tenancy sustainment
• Carry out property and estate inspections, ensuring high standards are met
• Identify support needs and signpost to appropriate services
• Represent housing at community and multi-agency meetings

THE CANDIDATE
We’re looking for someone with previous experience in a housing management or neighbourhood-focused role, confident in tenancy and estate management.

• Level 3 Housing qualification or willingness to enrol within 12 months
• Experience working with vulnerable customers and multi-agency environments
• Knowledge of tenancy legislation and enforcement processes
• Strong communication and case management skills
• Full UK driving licence, access to own vehicle and business insurance

THE CONTRACT
WORKING HOURS: full time, 37 hours weekly
LENGTH OF CONTRACT: 3 Month Contract, potential for extension
RATE: The pay for the role is £25.69 per hour LTD company rate. The PAYE equivalent is £21.90 per hour, inclusive of holiday. HOW TO APPLY
To apply for this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info