Housing Options Officer

Housing Options Officer
📍 Location: Rutland
💰 Pay: £17.36 LTD per hour
⏳ Contract: Temporary, full-time
I am currently working with a local authority client in Rutland who is seeking a Housing Options Officer to join their team. This is an excellent opportunity to make a real impact, supporting vulnerable individuals and families by delivering an effective homelessness prevention and housing advice service.
The Role
As a Housing Options Officer, you will:

• Deliver high-quality housing options and homelessness advice, including triaging enquiries from families, vulnerable adults, and those at risk of homelessness.
• Apply up-to-date knowledge of housing legislation and statutory duties to ensure accurate advice and case management.
• Investigate homelessness cases, assess applications, and support clients in securing accommodation in line with legislative requirements.
• Liaise with registered providers, private landlords, and partner agencies to strengthen housing options and prevention services.
• Manage and support the housing register, allocations process, and nomination agreements.
• Assist clients to retain their accommodation through effective prevention, early intervention, and signposting to relevant support agencies.
• Support temporary accommodation arrangements, including B&B placements, and monitor any related budget spend.
• Contribute to the Homes for Ukraine scheme, assisting guests to secure more permanent housing where needed.
• Maintain accurate case records and provide statistical data to inform service delivery.
• Attend court hearings and professional meetings, ensuring clients are supported and represented appropriately.

About You
The ideal candidate will have:

• Strong knowledge of housing legislation, statutory homelessness duties, and local authority responsibilities.
• Experience delivering housing advice and homelessness prevention services.
• Ability to work with vulnerable groups, maintaining a customer-focused approach.
• Excellent communication and partnership working skills, with the ability to liaise effectively with landlords, providers, and external agencies.
• Strong organisational skills, with experience managing caseloads and meeting legislative deadlines.
• Awareness of safeguarding practices and a commitment to supporting at-risk individuals.

Why Apply?

• Opportunity to make a real difference in the community.

• Work within a collaborative and supportive housing options team.

📩 If you are interested in this role, please get in touch with George Westhead at Service Care Solutions on 01772 208 966
or via email at george.westhead@servicecare.org.uk