Housing Project Officer

Housing Project Officer
Wigan
Full Time
Temporary
A fantastic opportunity has arisen for an experienced Housing Project Officer to join a leading Housing Association in Wigan, providing high-quality housing-related support to vulnerable adults and families. THE ROLE
As a Housing Project Officer, you will deliver person-centred support to customers both within the scheme and in the community, helping them to develop independence, maintain their tenancy, and achieve positive outcomes.
Key Responsibilities:

• Manage referrals and allocations, including completing risk assessments and safety planning.
• Provide regular 1-2-1 support sessions, completing support plans and liaising with external agencies.
• Work collaboratively with Housing, Social Care, CMHT, Drug & Alcohol Services, Probation, Police and Benefits agencies.
• Provide scheme cover on a rota basis, ensuring safety, security and smooth handovers.
• Deliver keywork support using the Support Star model to help customers sustain accommodation and develop life skills.
• Maintain accurate and confidential records including risk assessments, data sheets and support plans.
• Support the turnaround of scheme and dispersed properties and ensure repairs are reported and completed promptly.

THE CANDIDATE
The successful candidate will have previous experience in a similar Housing Support, Housing Officer, Support Worker or Tenancy Sustainment role, ideally within Supported Housing or a related statutory service.
You will also have:

• Strong interpersonal and communication skills, able to work with vulnerable customers and external professionals.
• Ability to stay calm and manage emergencies effectively.
• Good organisational and administrative skills, with experience maintaining accurate casework records.
• Knowledge of external agencies such as Social Care, Mental Health, Criminal Justice or Drug & Alcohol services.
• A flexible approach with the ability to lone work and contribute to a rota-based service.

THE CONTRACT
Working Hours:
Monday to Friday, 09:00–17:00
Length of Contract:
3-Month Temporary Contract
Rate:
The pay for the role is £16.76 per hour LTD.
The PAYE equivalent is £14.38 per hour, inclusive of holiday pay. HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth to discuss further
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!