Housing support worker

Support Worker (Probation/Housing Services)

Location: Croydon, Lambeth, Sutton
Contract: 3 months (with strong potential for extension or permanent placement)
Pay: £20.00 ltd per hour (Umbrella rate) or equivalent to £15 PAYE depending on payroll provider
Recruiter: Service Care Solutions

Service Care Solutions is recruiting a Support Worker to join a housing-related support service working alongside the Probation Service to help vulnerable individuals achieve successful, independent futures.
This is a rewarding front-line role supporting service users with their move-on journey, tenancy sustainment, and access to independent living — all while helping to keep properties safe, well-maintained, and compliant with Decent Homes Standards.
The Role

• Deliver person-centred Support and Safety Plans tailored to individual needs
• Provide a minimum of two hours of support per service user, weekly
• Motivate and empower service users to identify and achieve their goals
• Maintain accurate, up-to-date records on the Resident Record Database
• Identify, report, and manage incidents of anti-social behaviour
• Conduct weekly property visits, checking repairs, cleanliness, furnishings, and upkeep
• Develop effective move-on plans, making use of discretionary funding where available
• Support service users with domestic tasks and independent living skills
• Work collaboratively with colleagues from the Probation Service and other agencies
• Maximise rental income through timely completion of Housing Benefit paperwork

What We're Looking For

• A minimum of 2 years' experience in a similar support or housing-related role
• Enhanced DBS on the Update Service — essential
• Full UK driving licence and access to your own vehicle — essential, as this role involves travel between properties
• Willingness to undergo additional vetting, including Prison Clearance
• A compassionate, resilient, and proactive approach to supporting vulnerable adults
• Strong organisational skills and confidence maintaining detailed records
• Ability to work collaboratively within a multi-agency setting

Why Apply?

• Competitive pay, negotiable based on experience
• Immediate start available
• 3-month contract with genuine potential for extension or permanent employment
• Make a real difference supporting individuals to rebuild independent lives

To apply, please send your up-to-date CV to andrew.quinney@servicecare.org.uk or call 01772 208962

Service Care Solutions is an equal opportunities employer.