Investigation Officer

Investigation Officer

Location: Newcastle, Leeds, Liverpool, Manchester, Cardiff, Glasgow, Croydon, Peterborough- predominantly WFH
Contract: 6 month fixed term contract with possible extension
Pay Rate: £220.07 PAYE / £300 LTD per hour
Start Date: ASAP (subject to security clearance)


About the Role:

The Investigation Officer will be responsible for managing high-risk individuals within an asylum and/or criminal justice context. The role focuses on risk assessment, safeguarding, and multi-agency collaboration to ensure public protection and effective offender rehabilitation.

This is a complex case management role requiring autonomy, sound judgement, and the ability to manage sensitive and high-risk scenarios.

Key Responsibilities:

• Manage a caseload of high-risk offenders, ensuring appropriate supervision and intervention plans are in place
• Conduct structured risk assessments and apply offender management frameworks effectively
• Work collaboratively within MAPPA and other multi-agency environments
• Develop and deliver tailored intervention and rehabilitation plans
• Maintain accurate and up-to-date case records in line with Home Office standards
• Engage with vulnerable individuals, managing complex behavioural and safeguarding concerns
• Operate effectively in a remote working environment while maintaining service delivery standards

Essential skills and experience:

• Significant experience in offender management OR investigative roles
• Background in:
  • Probation services
  • Police (staff or officer roles)
  • Criminal justice or enforcement environments
• Demonstrable experience managing high-risk or complex individuals
• Strong understanding of:
  • Risk assessment methodologies
  • Offender management frameworks
• Experience working within multi-agency settings (e.g. MAPPA)
• Ability to manage sensitive information with professionalism and discretion
• Strong communication and interpersonal skills
• Proven ability to work independently and under pressure
• High level of integrity and commitment to public service

Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail.
 
Harry Greenhalgh
Recruitment Lead – Defence
Service Care Solutions
harry.greenhalgh@servicecare.org.uk
01772 208962