Medical Receptionist

Medical Receptionist / Administrator

Position: Medical Receptionist / Administrator
Location: Stapleford, Nottingham NG9 
System: SystmOne
Contract: Short-term cover

Our client is seeking an experienced, highly organised, and patient-focused Medical Receptionist/Administrator to support the team during December and early January. This role requires someone proactive, adaptable, and confident working in a fast-paced primary care environment.

Working Hours

• 23th December: 08:00 – 18:30
  
  
• 30th December: 08:00 – 18:30
  
  
• 31th December: 08:00 – 18:30
  
  
• 2nd Jan: 08:00 – 18:30
  
  

Additional hours may become available.

Experience using SystmOne is essential.

Main Duties

• Greeting and assisting patients in person and over the phone
  
  
• Managing appointments and patient queries
  
  
• Processing clinical and administrative tasks
  
  
• Handling prescription requests and supporting daily workflow
  
  
• Ensuring accurate data entry and maintaining patient confidentiality
  
  
• Supporting clinicians and integrating with the wider practice team
  
  

Skills & Attributes Required

• Excellent customer service and communication skills
  
  
• Ability to empathise and remain calm under pressure
  
  
• Strong active listening skills
  
  
• High attention to detail and accuracy
  
  
• Effective organisational and prioritisation skills
  
  
• Confident problem-solving abilities
  
  
• Professional telephone manner
  
  
• Positive attitude, reliability, and a good sense of humour
  
  
• Ability to work well within an established team
  
  

Ideal Candidate Someone with previous experience in a GP practice or medical reception environment, confident using SystmOne, and able to hit the ground running.

To enquire, please email Eleanor on eleanor.binns@servicecare.org.uk or call 01772 208963