Neighbourhood Officer

Neighbourhood Officer
Swale, Kent
Temporary
Full Time
A fantastic opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association, supporting safe, compliant and well-managed neighbourhoods across Swale, Kent. This is a mobile, front-line role focused on resident safety, building compliance and community engagement. Candidates must be a full UK Driving Licence holder and have access to own vehicle.
THE ROLE
The Neighbourhood Officer will take responsibility for managing communal areas, ensuring regulatory compliance, and promoting safe, secure and well-maintained neighbourhoods while acting as a visible point of contact for residents.

• Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
• Complete welfare and vulnerability checks and produce person-centred risk assessments where required
• Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
• Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
• Validate service charges by checking services delivered offer value for money and are accurately recorded
• Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
• Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

THE CANDIDATE
The ideal candidate will have previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting.

• Strong knowledge of housing compliance, health & safety and fire safety within communal areas
• Experience undertaking estate inspections, risk assessments and managing follow-up actions
• Excellent communication skills with the ability to engage positively with residents and stakeholders
• Strong organisational skills, able to manage a mobile workload and meet deadlines
• Confident using housing management systems to maintain accurate records and documentation

THE CONTRACT
WORKING HOURS: Monday – Friday, 09:00 – 17:00
LENGTH OF CONTRACT: 3 Month Contract, Temporary
RATE: The pay for the role is £23.60 per hour LTD company rate. The PAYE equivalent is £20.25 per hour, inclusive of holiday.
HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth to discuss further
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!