Parts Advisor

We are seeking an enthusiastic and reliable Parts Advisor to join our team in Chippenham. This role is essential to the aftersales department at a main dealer of new and used vehicles.

This is an exceptional opportunity for the successful individual to develop, learn and forge a career within Aftersales.

Responsibilities include:
 

• Working both behind the scenes receiving deliveries and at the front desk serving customers.
• You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock.
• Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships.
• Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments.
• Handle warranty claims processing and complete all relevant administration promptly and accurately (including customer records and invoicing).

This is a fantastic opportunity to secure full time hours working 8:00 – 18:00 Monday to Friday with a 8:00 – 12:30 shift every second Saturday.  


You will need;

 

• Previous dealership experience
• Strong customer service skills
• Demonstrate an ability to build rapport with stakeholders

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk