Passenger Assistant

Passenger AssistantLocation: Huddersfield
Client: Kirklees Council
Contract Type: Temporary (Initially 3 months)
Hours: 30 hours P/W
Salary: £15.66 per hour (Umbrella)
________________________________________ About the Role As a Passenger Assistant, you will support children with special educational needs and day care clients during transport to and from school or day care. You will ensure passenger safety, assist with personal and medical needs, and support the driver in operating vehicle access equipment. You may be required to work across various routes in Kirklees and attend Council-organised training.
________________________________________ Key Responsibilities

• Ensure passenger safety and wellbeing during transport.
• Monitor transport contracts and report breaches.
• Safely carry items such as dinner money, medicines, and messages.
• Secure clients’ homes and assist with boarding.
• Operate and support vehicle access equipment.
• Safely hand over passengers to responsible adults.
• Administer emergency medication and first aid.
• Respond to medical emergencies and liaise with emergency services.
• Use Team-Teach techniques to manage challenging behaviour.
• Maintain passenger hygiene and dispose of waste safely.
• Handle sensitive medical information confidentially.

________________________________________ Experience & Knowledge

• Experience caring for children or adults.
• Experience providing assistance and support.
• Experience working with individuals with restricted mobility or challenging behaviour.
• Experience working to health and safety policies.
• Experience inspecting others’ performance.

________________________________________ Skills & Competencies

• Hold or be willing to obtain a First Aid certificate.
• Flexible with working hours, locations, and vehicle types.
• Able to work independently and adapt to changing routes.
• Communicative and respectful.
• Able to follow medical advice and emergency procedures.

________________________________________ Additional Requirements

• Enhanced DBS and barred list check required.
• Must pass a standard medical screening.
• Willingness to travel to pickup points without reimbursement.
• Participation in Council training is mandatory.

________________________________________ Additional Benefits

• Opportunity to make a meaningful impact in the community.
• Training and development provided by Kirklees Council.
• Supportive working environment with clear behavioural expectations.

If you are interested in the role and would like to contact me for further information on the role you can contact myself on the details below.

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on 01772208964 or email on Jack.Lonsdale@Servicecare.org.uk