Payroll Advisor

Payroll Advisor
Location: Derby
Contract: Temporary (6-months initial)  
Rate: £17.00 per hour umbrella // £15.48 per hour PAYE inclusive // £13.82 PAYE exclusive
Start Date: ASAP
Contact: greg.waite@servicecare.org.uk
*Hybrid Working following training/probation*

Job Description
Service Care Solutions are seeking a Payroll Advisor to join a large and well-established public sector organisation. This is a crucial role within a busy HR Shared Services team, responsible for delivering an accurate and high-quality payroll service to employees across the organisation.

You will play a key part in processing the monthly payroll, resolving queries, and supporting HR Shared Services Assistants with guidance and training. This role requires excellent accuracy, strong customer service skills, and the ability to work confidently in a fast-paced payroll environment.

The role is fully office-based for several months during training, before moving to a hybrid model.

Key Responsibilities

• Process monthly payroll accurately and on time, including new starters, leavers, contract changes, sickness, maternity/paternity pay and other pay-related adjustments
• Issue and amend contracts of employment and process HRIS/pension information relating to employee lifecycle events
• Maintain accurate HRIS and manual payroll records, ensuring compliance with data protection and council policies
• Resolve complex payroll queries, delivering excellent customer service to employees and managers
• Provide guidance, support and on-the-job training to HR Shared Services Assistants and new staff
• Check, validate and authorise payroll information to ensure deadlines and audit standards are met
• Maintain attendance management information and support administrative HR duties where needed
• Develop positive working relationships with colleagues, internal customers and external agencies
• Support continuous improvement of payroll processes, systems and guidance

Candidate Criteria

• Previous experience working in a busy payroll environment (public sector desirable)
• Strong understanding of payroll processes and statutory requirements (tax, NI, pensions)
• Ability to handle complex payroll cases with accuracy and confidentiality
• High levels of numeracy, literacy and attention to detail
• Proven ability to use complex IT systems and HRIS/payroll software (SAP experience advantageous)

If you are interested in the role, or know of anyone who could be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed