Payroll Officer

Payroll Officer
Location: West Sussex
Contract: Temporary (3 months)
Salary: £17.83 p/h umbrella / £16.24 p/h PAYE Inclusive / £14.49 p/h PAYE Exclusive
Start Date: ASAP
Contact: rachel.burgess@servicecare.org.uk

Job Description
Service Care Solutions are recruiting on behalf of a local authority in West Sussex for a Payroll Officer to join the team on a temporary basis. The postholder will deliver high-level administrative support, guidance, and expertise to help the team carry out its core service functions. They will assist the team leader in overseeing workloads and will take responsibility for more complex, technical, and sensitive issues, while also contributing to the review and quality assurance of the team’s output.

Key Responsibilities

• Deliver accurate and timely payroll processing, including payments, employee record updates, and contract changes
• Respond to customer queries, providing clear guidance on payroll matters and resolving complex issues independently
• Support and mentor team members, including checking work quality and providing on-the-job training
• Contribute to service improvements by reviewing processes, identifying efficiencies, and supporting system enhancements

Candidate Criteria

• Proven experience in payroll or pensions administration, with strong technical knowledge and understanding of relevant regulations
• Excellent numerical, analytical, and problem-solving skills, with high attention to detail
• Strong communication skills, with the ability to explain complex information clearly to a range of stakeholders
• Proficiency in payroll systems (e.g. SAP, Oracle or similar) and strong IT skills, including Excel and data handling

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on 01772 208969 or email rachel.burgess@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed