Project Support Officer

Job Title: Project Support Officer Department: Corporate Resources
Grade: E
Reporting to: Senior Manager
Direct Reports: None

About the Role We are seeking a Project Support Officer to provide high-quality business and administrative support across a busy service area.

This role is essential to the smooth delivery of projects and programmes, supporting senior managers and colleagues with coordination, communication, record-keeping and financial administration. The postholder will help ensure that work is well-organised, accurately recorded and delivered in line with governance and compliance requirements.

Key Responsibilities

• Co-ordinate diaries, meetings and appointments for senior staff, ensuring effective forward planning and organisation of activity.
  
  
• Manage shared inboxes and service correspondence, monitoring, prioritising and responding to enquiries appropriately.
  
  
• Provide general business and administrative support, including preparing documents, reports, trackers and presentations.
  
  
• Maintain accurate records and documentation, ensuring information is accessible, up to date and compliant with governance and statutory requirements.
  
  
• Support financial administration activities such as raising purchase orders, processing invoices and maintaining budget information.
  
  
• Assist with procurement and commissioning activity by preparing documentation, maintaining records and monitoring budgets.
  
  
• Act as a key point of contact for internal and external stakeholders, arranging meetings and responding to queries.
  
  
• Provide administrative support for meetings, workshops and events, including agenda preparation, note-taking and circulation of papers.
  
  
• Co-ordinate office systems, filing and document control to support efficient service delivery.
  
  
• Contribute to service planning, reporting and continuous improvement by providing data and administrative support.
  
  
• Undertake training and development to build knowledge of project support, finance and governance processes.
  
  
• Carry out any other duties appropriate to the grade to support the effective functioning of the service.
  
  

Essential Skills & Knowledge

• Strong organisational skills with the ability to manage diaries, meetings and competing priorities.
  
  
• Experience managing shared inboxes, correspondence and service communications.
  
  
• Good ICT skills, including Office 365 (Word, Excel, Outlook, PowerPoint and Teams).
  
  
• Ability to produce accurate notes, records and routine correspondence.
  
  
• Effective communication skills with the ability to liaise professionally with a range of stakeholders.
  
  
• Understanding of confidentiality, data protection and governance requirements.
  
  
• Ability to manage workload under supervision and meet deadlines.
  
  
• High attention to detail and accuracy.
  
  

Experience & Qualifications

• Minimum HNC in Business Administration, Project Management or a related subject, or equivalent relevant experience.
  
  
• Experience providing administrative or business support in a busy office environment.
  
  
• Experience of financial administration (e.g. purchase orders or invoice processing) is desirable.
  
  
• Experience of liaising with internal or external stakeholders is desirable.
  
  

Additional Information

• A guaranteed interview scheme applies for eligible candidates who meet the essential criteria, including care leavers, disabled applicants, ex-armed forces personnel and carers.
  
  
• The role may require flexibility to work outside normal hours on occasion.
  
  
• All employees are expected to work in line with organisational values, equality, safeguarding and data protection requirements.
  
  
• Mandatory training and ongoing professional development form part of the role.
  
  

How to Apply For further information or to apply, please contact:
? john.deane@servicecare.org.uk

Referral Offer Know someone suitable?
Refer a successful candidate and receive £250 ?