Public Access Officer

Public Access Officer

Contract: Until 29/05/2026
Hours: 37 per week (Mon–Thurs 08:00–16:00, Fri 08:00–15:30)
Pay: £24.12 ltd per hour
Location: Cross-force role (travel may be required across Hampshire & Isle of Wight Constabulary sites)

We are seeking a motivated and detail-oriented Public Access Officer to join the Public Access team, supporting two police forces to ensure compliance with information rights legislation. This is a unique opportunity to play a vital role in protecting the public’s right to information while safeguarding sensitive data.

What you’ll do

• Process and respond to Freedom of Information (FOI) requests, ensuring legal compliance.
  
  
• Assess and manage Subject Access Requests (SARs) under the Data Protection Act and GDPR, making proportionate disclosure decisions.
  
  
• Analyse and action requests for police information from external bodies such as regulatory authorities.
  
  
• Redact and prepare audio-visual material (BWV/CCTV) for lawful disclosure.
  
  
• Advise and support colleagues and stakeholders on FOI, GDPR, and data protection issues.
  
  
• Contribute to proactive publication initiatives and continuous improvement in public access processes.
  
  
• Support training and peer review within the Public Access team.
  
  

What we’re looking for

• Proven experience in information rights, data protection, or an information management role.
  
  
• Excellent problem-solving skills with the ability to make sound, risk-based decisions.
  
  
• High attention to detail with the ability to apply complex legal frameworks.
  
  
• Strong communication skills, able to explain legal issues in plain language to a range of audiences.
  
  
• Ability to manage a varied and busy caseload independently.
  
  
• Confidence in influencing others and finding pragmatic solutions.
  
  

Why join us? This role offers the chance to make a real impact in ensuring transparency and accountability in policing, while safeguarding sensitive personal and operational information. You’ll gain valuable experience across two forces, working in a supportive environment where professional development is encouraged.

Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail.
 
Harry Greenhalgh
Recruitment Lead – Police | Youth Justice | Domestic Abuse
Service Care Solutions
harry.greenhalgh@servicecare.org.uk
01772 208962