Quality Assurance Officer Adults

Quality Assurance Officer – Adult Social Care

Bracknell Forest Council

Contract Role
Day Rate:

• £384.77 LTD (inclusive of holiday pay)
• OR £300 PAYE (exclusive of holiday pay)

About the RoleBracknell Forest Council is seeking an experienced Quality Assurance Officer to support and drive continuous improvement within Adult Social Care. This is a key role focused on ensuring high standards of service delivery and positive outcomes for vulnerable adults.

Key Objectives

• Implement and lead quality assurance processes in line with the council’s QA strategy and Adult Social Care framework
• Ensure services consistently meet required standards while striving for excellence

Key Responsibilities

• Lead the annual auditing programme for Adult Social Care and coordinate monthly audits
• Work closely with the Performance Team to ensure data informs service improvement
• Coordinate quality assurance functions through forums, offering support, challenge, and guidance
• Ensure service performance is informed by service user feedback
• Produce regular QA reports for management teams
• Deliver an annual audit report outlining findings, learning, and improvement actions
• Support inspection readiness and action planning following audits and inspections
• Contribute to overall performance improvement across Adult Social Care
• Undertake additional duties as required in line with the role

What We’re Looking For

• Strong experience in Adult Social Care quality assurance or auditing
• Ability to analyse performance data and drive service improvement
• Confident in report writing and presenting findings
• Experience supporting inspections and improvement plans
• Strong stakeholder engagement and communication skills

Why Apply?

• Competitive day rate
• Opportunity to make a real impact on service quality
• Work within a supportive and forward-thinking local authority

How to Apply

To be considered for the Quality Assurance Officer - Adults position, please contact Delanie at Delanie.heyes@servicecare.org.uk or call 01772 208964.