Repairs & Maintenance Team Leader

Job Title: Repairs & Maintenance Team Leader
Location: Berwick (base location)
Contract: Permanent, Full-Time
Hours: 37 hours per week (Monday to Friday)
Salary: £45,055 per annum (plus Duty Officer payment – OTE approx. £46,700)

  About the Role
We are currently seeking a skilled and proactive Repairs & Maintenance Team Leader to join our property services team. In this role, you will lead and support a dedicated team delivering building maintenance and project work across residential properties in the North East.
You will be responsible for ensuring high-quality service delivery, developing team members, and contributing to a culture of continuous improvement. This is a hands-on leadership position, requiring both technical knowledge and strong people management skills. Key Responsibilities

• Lead a team delivering building repairs and maintenance projects.
• Manage internal trades staff and external contractors.
• Ensure work is completed to a high standard, on time and within budget.
• Monitor team performance and support development through coaching and training.
• Maintain compliance with building regulations, health and safety standards, and internal procedures.
• Support change management initiatives and strategic goals.
• Participate in an out-of-hours duty rota as required.

About You
We’re looking for someone who is professional, enthusiastic, and committed to delivering excellent service. You should have a strong practical background in building construction, with the ability to supervise and motivate a team.
Essential Skills & Experience:

• In-depth understanding of building construction and various building trades.
• Experience working to relevant building regulations and health & safety standards.
• Strong supervisory and leadership skills.
• Experience managing performance targets and delivering services within budget.
• Knowledge of identifying and resolving issues such as damp and mould.
• Commitment to delivering value-for-money services and excellent customer care.

Qualifications:

• City & Guilds Craft Certificate, NVQ Level 2/3, or equivalent in a building-related trade or discipline.
• Up-to-date qualifications or verifiable training in areas such as:
  • Working at Height
  • Asbestos Awareness
  • Manual Handling
  • First Aid
  • PASMA
  • CDM Regulations
  • COSHH

Other Requirements:

• Full UK driving licence (essential – travel between sites required).
• Willingness to work outside standard hours as part of a team rota.

Benefits

• 28 days annual leave (plus bank holidays)
• Health cash plan (claim back over £1,000/year on dental, optical, physio, and more)
• Free coverage for dependent children on the health plan (up to age 21 or 24 in full-time education)
• Discounts on gym memberships, shopping, cinema, travel and more
• Generous pension scheme
• Life insurance (3x salary)

Why Join Us?
We are a values-driven organisation committed to delivering quality housing and services that support our customers and communities. With a people-focused culture and a strong reputation across the North East, we offer a supportive and forward-thinking workplace where you can grow your career and make a real impact. Interested?
If you're ready to take the next step in your leadership journey and help shape the future of housing services, we’d love to hear from you.
Apply today or contact Zach on:
01772 208 966
Zach.Jordan@servicecare.org.uk