Scheme Manager

Scheme Manager
Hatfield
Fixed Term – 3 Months
Full Time
£24,510
Summary
An excellent opportunity has arisen for a compassionate and organised Scheme Manager to support residents within a homeownership scheme in Hatfield, promoting independence, wellbeing and the delivery of high-quality, safe and value-for-money housing services.
THE ROLE
As a Scheme Manager, you will be the main point of contact for residents, delivering day-to-day support and ensuring schemes are safe, well-managed and compliant with all relevant standards.

• Act as the primary contact for residents, providing information, advice and support to promote independent living
• Assess individual resident needs and prepare, implement and review tailored support plans
• Liaise with families, carers and external agencies to ensure holistic support is in place
• Coordinate local services to ensure schemes are clean, secure and well maintained
• Monitor contractor performance and take appropriate action where standards are not met
• Carry out health & safety checks, risk assessments and scheme inspections
• Support local housing teams with administrative duties, resales, income recovery and resident consultation

THE CANDIDATE
The ideal candidate will have previous experience in a similar scheme-based or housing support role, with a strong understanding of supporting older or vulnerable residents.

• Experience supporting older people or residents with varying support needs
• Knowledge of housing management, resident involvement and community care practices
• Ability to manage workloads, prioritise tasks and meet deadlines
• Confident communicator with strong interpersonal and customer service skills
• Competent in using IT systems, including basic Microsoft Word, Excel and housing databases

THE CONTRACT
Working Hours: 37 hours per week, full time
Length of Contract: 3 Month Fixed-Term Contract
Rate: £24,510 per year, plus benefits
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth to discuss further
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!