SEND Key worker

SEND Key Worker Location: Staffordshire
Contract: Full-time
Contact: john.deane@servicecare.org.uk
Referral Bonus: Refer someone who is successful and receive £250

Make a Real Difference to Children, Young People and Families in Staffordshire Service Care Solutions are working in partnership with Staffordshire County Council to recruit a passionate and skilled SEND Key Worker to join the Education, Health & Care Assessment & Planning Team. This is a fantastic opportunity to play a central role in transforming the lives of children, young people, and adults with Special Educational Needs and Disabilities (SEND).

Staffordshire’s vision is clear: a connected county where every resident has the opportunity to prosper, stay healthy and feel supported. As a SEND Key Worker, you will be at the heart of enabling this vision to come to life.

About the Role As a SEND Key Worker, you will coordinate and facilitate Education, Health & Care (EHC) assessments and support the development of high-quality, outcome-focused EHC Plans. You will act as a consistent point of contact for individuals with SEND and their families—bringing together professionals across education, health, social care and partner agencies to ensure needs are understood and support is well coordinated.

This role is essential in promoting independence, empowering families, and ensuring the best possible outcomes for children and young people.

Key Responsibilities ? Build strong, collaborative and respectful relationships with individuals with SEND and their families.
? Coordinate multi-agency assessments and develop outcome-focused EHC Plans.
? Analyse information to understand needs, strengths and risks, identifying strategies to manage or reduce those risks.
? Facilitate support from key professionals, including Social Care, Educational Psychology and Health.
? Explore innovative support options and enable informed choice for families.
? Broker appropriate services, education providers, and support packages.
? Understand and negotiate costs related to support over time.
? Manage and monitor personal budgets and ensure families understand contributions.
? Maintain accurate records, reports and performance data.
? Coordinate annual reviews and use evidence to update plans and arrangements.
? Provide short-term intervention and monitoring where needed.
? Work in line with the SEND Code of Practice and contribute to continuous service improvement.
? Follow safeguarding, health & safety, equalities, climate change and financial procedures.

About You We’re looking for someone who is passionate, resilient, and driven by improving outcomes for children and families.

You will ideally have:

• NVQ Level 3 or equivalent in education, social care, childcare, guidance, or a related field (or willingness to work toward this).
  
  
• Strong experience supporting children, young people or adults with disabilities.
  
  
• Solid understanding of SEND, child development, family dynamics and multi-agency working.
  
  
• Knowledge of safeguarding procedures, the Children Act, Education Act, Mental Capacity Act, and relevant SEND legislation.
  
  
• Ability to analyse complex information and communicate effectively with families and professionals.
  
  
• Excellent organisational skills with the ability to prioritise and manage a varied caseload.
  
  
• Confident IT and report-writing skills.
  
  
• Conflict resolution skills, creativity and a solution-focused mindset.
  
  
• A full UK driving licence (reasonable adjustments considered).
  
  

Why This Role Matters You will be part of a dedicated, values-driven team within Families First—working closely with schools, health partners, Police, Local Support Teams and community services. Your work will make a tangible difference by ensuring vulnerable young people receive the right support, at the right time, in the right way.

Apply Today To express your interest or request more information, please email:

? john.deane@servicecare.org.uk

And remember:
? Refer a friend for this role and you could receive £250 if they are successful!