Send Officer

SEND Case Officer – Middlesbrough 

Location: Middlesbrough (Hybrid – 2 days office-based, remainder remote)
Contract: Initial 6-month 
Hours: Full-time


The Opportunity
Service Care Solutions are currently recruiting for SEND Case Officers on behalf of Middlesbrough Council’s SEND Assessment and Review Team.
This is a fantastic opportunity to join an outstanding local authority team following a Grade 1 outcome in their October 2023 Local Area SEND Inspection — demonstrating that support for children and young people with SEND in Middlesbrough typically leads to positive experiences and outcomes.
If you’re an experienced professional who is passionate about supporting children and young people, and you thrive in a role where you can make a genuine difference, we’d love to hear from you.

Role Overview
As a SEND Case Officer, you’ll play a key role in delivering the statutory SEND service across Middlesbrough. You’ll be responsible for managing a varied caseload that includes:

• Children newly referred for assessment
• Children undergoing the statutory assessment process
• Children and young people with Education, Health and Care Plans (EHCPs) requiring ongoing review

You’ll continually monitor progress and ensure statutory timescales are met, working collaboratively with schools, families, and professionals to secure the best possible outcomes.

Main Responsibilities

• Manage and maintain your allocated caseload efficiently and accurately.
• Prepare and write high-quality reports and documentation in line with the SEND Code of Practice.
• Work collaboratively in a multi-agency environment, maintaining strong professional relationships with partners, schools, and families.
• Represent the SEND Assessment and Review Team in meetings and reviews.
• Visit schools and educational settings as required.
• Maintain excellent record-keeping and data management to meet statutory milestones.

About You
We’re looking for someone who is:

• Experienced in SEND casework or education-based roles.
• Knowledgeable about the SEND Code of Practice and statutory assessment processes.
• Highly organised with strong written and verbal communication skills.
• Confident working independently and as part of a supportive, collaborative team.
• Calm under pressure, optimistic, and solution-focused when facing challenges.

Working Arrangements
This is a hybrid working role, requiring two days per week in the office, with the flexibility to work from home for the remainder of your week. You’ll also visit schools and other settings as part of your role, so self-organisation and time management are essential.

Why Join This Role Through Service Care Solutions?

• Over 20 years’ experience supporting local authorities, charities, and care providers nationwide.
• Dedicated SEND & Education recruitment specialists.
• Full compliance and candidate care support throughout your placement.
• Competitive rates, weekly pay, and prompt payroll.
• Exclusive access to vacancies before they are publicly advertised.

Interested?
To express interest or request more information, please contact Emily @ Service Care Solutions on 01772 208964
or emily.bentley@servicecare.org.uk 

The benefits of working with Emily at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of the market
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week
• At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.