Senior Housing Solutions Officer

Senior Housing Solutions Officer
Location: Hybrid – 3 days office-based in Addlestone, 2 days from home
Salary: £36,573 – £40,607 per annum
Hours: 37 per week
Contract: Permanent
We are working with a valued client who is looking to appoint a Senior Housing Solutions Officer on a permanent basis. This is an exciting opportunity to join a supportive, forward-thinking Housing Solutions team that plays a vital role in preventing homelessness and tackling rough sleeping.
The Role As Senior Housing Solutions Officer, you will:

• Carry out detailed assessments of applicants’ housing circumstances.
• Provide tailored advice and support to resolve housing difficulties.
• Make clear, lawful decisions in line with the Housing Act 1996 (as amended).
• Oversee and quality-check casework, providing sign-off where required.
• Deputise for the Housing Solutions Manager when needed.
• Support the delivery of the Council’s Homelessness & Rough Sleeping Strategy.

This role combines casework with supervisory responsibility, ensuring high standards of service delivery across the team.
About You The ideal candidate will bring:

• Strong working knowledge of the Housing Act 1996, particularly Part 7.
• Experience of homelessness prevention, housing advice, and statutory assessments.
• Excellent written and verbal communication skills.
• A team-focused approach, with the ability to motivate and support colleagues.
• Confidence in handling complex cases and making robust, defensible decisions.

Benefits

• Hybrid working (3 days in the office, 2 from home).
• Flexible working hours (7am–7pm with core hours).
• 28 days annual leave plus bank holidays and an extra day at Christmas.
• Excellent pension scheme.
• Free parking.
• Training and development opportunities.
• Payment of one professional membership per year.
• Cycle to work scheme and further staff discounts.
• Season ticket loan.
• Health and dental insurance plan after 3 years’ service.

This is a fantastic opportunity for a housing professional with strong homelessness and housing advice experience to step into a senior role within a high-performing team.
📩 Apply today by contacting George Westhead at Service Care Solutions.
📞 01772 208 966

📧 george.westhead@servicecare.org.uk