Senior Lettings Advisor

Senior Lettings Advisor 6-Month Fixed Term Contract 
£36,149 FTE (Pro Rata) | 26 Hours per Week | Mobile / Hybrid – Coventry & West Midlands
We are working on behalf of a well-established housing provider in the West Midlands to recruit an experienced Senior Lettings Advisor on a 6-month fixed term basis.
This is an excellent opportunity for a housing professional with strong lettings and allocations experience to join a high-performing team supporting customers into sustainable tenancies across Coventry and surrounding areas.
Key Details

• Salary: £36,149 Full Time Equivalent (pro rata for 26 hours)
• Hours: 26 hours per week, worked over 4 consecutive days
• Contract: 6-month fixed term
• Location: Mobile worker – Coventry & surrounding areas (hybrid working)
• Driving Licence: Essential (travel across patch required)
• DBS: Basic DBS required

Key Responsibilities

• Deliver a high-quality allocations, lettings, and empty homes service
• Ensure void properties are re-let in line with allocations policy and within target timescales
• Carry out shortlisting and eligibility assessments to support sustainable lettings
• Manage and maintain strong relationships with local authorities, including Choice Based Lettings and nominations
• Support continuous improvement of lettings processes to enhance customer satisfaction
• Contribute to team performance using digital sign-up and lettings systems

Essential Experience

• Proven experience within the housing sector
• Strong background in lettings and allocations
• Experience managing void turnaround and meeting re-let targets
• Confident working with policies, procedures, and eligibility frameworks
• Ability to work independently across a mobile patch

What’s on Offer

• 26 days annual leave (pro rata) plus bank holidays
• Option to purchase up to 5 additional days annual leave
• Enhanced family leave (maternity, paternity, adoption)
• Organisational sick pay
• Generous pension scheme (employer matched contributions up to 10%)
• Flexible and hybrid working to support work-life balance
• Access to training, learning, and professional development

The client is committed to equality, diversity, and inclusion and welcomes applications from all backgrounds. Reasonable adjustments can be made throughout the recruitment process.
To Apply / For More Information Please get in touch to discuss the role in confidence or to submit your CV.
George Westhead
Recruitment Consultant
📧 george.westhead@servicecare.org.uk
📞 01772 208966