Subject Access Request Caseworker

Subject Access Request Caseworker – Information Governance
Location: Tameside

Are you a highly organised individual with a keen eye for detail and a passion for protecting people’s information rights? We’re looking for a Subject Access Request Caseworker to join the Information Governance Team at Tameside Council and play a key role in ensuring compliance with data protection legislation.

This is an exciting opportunity to work within a fast-paced environment where accuracy, confidentiality, and strong organisational skills are essential. You’ll help ensure that the Council meets its legal obligations while supporting transparency and trust with residents.

The Role As a Subject Access Request Caseworker, you will support the day-to-day delivery of Information Governance across the Council, ensuring robust compliance with data protection legislation.

A key focus of the role will be handling Subject Access Requests (SARs) and other information rights requests, including the careful review and redaction of sensitive information to ensure legal compliance and confidentiality.

You’ll work closely with internal teams across the organisation to retrieve information from various systems, manage statutory deadlines, and ensure all requests are processed accurately and efficiently.

Key Responsibilities

• Process Subject Access Requests (SARs) and third-party access to records in line with data protection legislation.
  
  
• Manage statutory timescales for requests, ensuring responses are completed within legal deadlines.
  
  
• Coordinate the extraction of information from multiple systems across the Council.
  
  
• Review and redact sensitive information in accordance with legal exemptions and confidentiality requirements.
  
  
• Maintain accurate records of information requests and their outcomes.
  
  
• Produce management information reports and support data analysis when required.
  
  
• Work collaboratively with colleagues across departments to ensure effective communication and compliance.
  
  

This role requires strong attention to detail, excellent organisational skills, and the ability to manage multiple deadlines in a busy environment.

About You Essential Qualifications

• 5 GCSEs (Grade A–C or equivalent) including English Language and Mathematics
  
  

Essential Skills & Experience

• Experience processing Subject Access Requests within a local government setting
  
  
• Knowledge of data protection legislation, national guidance, and redaction practices
  
  
• Experience of third-party redaction and applying legal exemptions
  
  
• Ability to analyse and manipulate data
  
  
• Strong organisational skills with the ability to prioritise workloads and meet deadlines
  
  
• Experience working in a busy office environment
  
  
• Confident using Microsoft Office and computer-based systems
  
  
• Excellent written and verbal communication skills
  
  
• Ability to work independently and under pressure
  
  
• High levels of accuracy and attention to detail
  
  

You will also bring a positive attitude, strong teamwork skills, and a commitment to fairness, equality, and excellent customer service.

Desirable

• A Levels or equivalent qualifications
  
  
• A relevant degree or higher qualification
  
  

What You Can Expect At Tameside Council, our people are at the heart of everything we do. We are committed to creating a supportive and inclusive workplace where employees can thrive.

We offer:

• A competitive salary and benefits package
  
  
• Support for health, wellbeing, and work-life balance
  
  
• Opportunities to learn, grow, and develop your career
  
  
• A culture that values creativity, innovation, and collaboration
  
  
• The chance to contribute ideas and help shape positive change
  
  

Our STRIVE values underpin everything we do, guiding how we work together and how we serve our communities.

Apply Now If you’re passionate about information governance, data protection, and delivering high standards of compliance, we would love to hear from you.

To apply or find out more, please contact:
John Deane
? john.deane@servicecare.org.uk

Referral Bonus:
Know someone perfect for this role? Refer a successful candidate and receive £250 as a thank you.