Support and Assessment Worker

Support and Assessment Worker ? Location: Leicestershire (Countywide)
? Contract: Full-Time
? Service: Children and Young People's Services – Specialist Services (Localities)

Help Change the Story for Children and Families Are you passionate about supporting vulnerable children and families to achieve lasting positive change?

We're looking for dedicated Support and Assessment Workers to join a specialist children's service, working directly with families experiencing complex challenges including neglect, domestic abuse, substance misuse, mental health difficulties, trauma and safeguarding concerns.

This is a rewarding opportunity to play a vital role in helping children remain safe, supporting parents to build their confidence and skills, and contributing to life-changing outcomes across Leicestershire.

The Role As a Support and Assessment Worker, you'll provide intensive, hands-on support to children and families within their homes and communities. Working alongside Social Workers and multi-agency professionals, you'll deliver parenting assessments, direct interventions and practical support designed to improve children's wellbeing and safety.

Your responsibilities will include:

• Delivering intensive family support programmes tailored to individual needs
• Completing detailed parenting assessments through observation, engagement and evidence gathering
• Supporting families involved in Child in Need, Child Protection and Looked After Children processes
• Building trusting relationships while confidently challenging harmful behaviours where appropriate
• Providing practical parenting advice, mentoring and modelling positive care strategies
• Completing accurate reports for court proceedings, child protection conferences and statutory reviews
• Supervising family contact sessions where required
• Undertaking direct work with children, ensuring their wishes and feelings are heard
• Working collaboratively with Social Workers, schools, health professionals, police and partner agencies
• Maintaining accurate case records and contributing to safeguarding decisions
• Delivering trauma-informed interventions that place children at the centre of every decision

About You We're looking for someone who is resilient, compassionate and committed to improving outcomes for children and families.

You'll ideally have:

• A Level 3 qualification in Social Care, Childcare, Health or a related field (or significant relevant experience)
• Experience supporting children and families with complex needs
• Knowledge of safeguarding legislation and child protection procedures
• Experience completing assessments, support plans and detailed reports
• Excellent communication and relationship-building skills
• Confidence working with families who may initially be reluctant to engage
• Experience working alongside multi-agency professionals
• Strong organisational skills and the ability to manage competing priorities
• A trauma-informed and strengths-based approach to practice
• A full UK driving licence with access to your own vehicle

Why Apply? This is an opportunity to join a service where your work has a genuine impact every single day.

You'll benefit from:

• Meaningful work supporting vulnerable children and families
• A varied role combining assessment, intervention and direct support
• Collaborative multi-agency working
• Ongoing professional development and regular supervision
• The opportunity to develop specialist skills in parenting assessments and trauma-informed practice
• A supportive and experienced team environment

Apply Today If you're passionate about safeguarding children, empowering families and making a lasting difference within your community, we'd love to hear from you.

? To apply or find out more, contact: john.deane@servicecare.org.uk