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Administrator

Job Description

Senior Administrator

About the Company:

Islington Council are determined to make Islington a place where everyone, regardless of their background, has the opportunity to reach their potential and enjoy a good quality of life. Their goal is to be the best council in the country, with every employee clear about the part they play and inspired, focused, and supported to give their very best. They want to build an organisation where employees feel valued, inspired, and empowered to help them achieve their goals and provide the best services possible to their residents.

Job Description:

The Senior Administrator will provide a broad-spectrum of general administrative support to a range of services across the council. They will support the role of Deputy Business Support Manager and Business Support Manager and act as a point of escalation for queries relative to the administrative functions from staff and service users, internal and external customers. They will provide a comprehensive business support service to the Service Management Team and assist the Social Work and Business Support Managers to maintain and improve administrative processes.

Key Responsibilities:

  • Supervise the day-to-day work allocation of the Business Support Officers ensuring the smooth running and delivery of administrative activities, as required.
  • Manage business support staff, conducting quality conversations and contributing to the annual review of performance, as required.
  • Support the duties of the business support team working within a framework and in accordance with statutory duties, ensuring procedures and deadlines are adhered to.
  • Provide a comprehensive service supporting complex statutory and corporate meetings and decision-making processes in accordance with the service and departmental needs.

Person Specification:

  • Proven experience as an Administrative Officer or similar role in a complex organisation.
  • Good supervisor with organisation skills and a problem-solving attitude to controlling work flows.
  • Good level of numeracy and literacy to compile and understand data and compose letters and correspondence.
  • Experience in the use IT packages word, excel and technology platforms.

How to Apply:

If you are interested in applying for the Senior Administrator role, please submit your CV to Ashley.Brown@servicecare.org.uk or call 01772 208 964.