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Job Description


Start Date: ASAP

Location: Wokingham Borough Council

Contract length: Initially 3 months

Hours per week: 37 hours per week

Rate of pay: £15.17 per hour

The Role

This is a challenging and rewarding role for an experienced Referral Coordinator to join the MASH Team. As a Referral Coordinator, you will be the Single Front Door into Childrens Social Care and Early Help, receiving referrals from police, schools, health organisations, other professionals, and family members when there are safeguarding concerns for a child/ren or when a family may require additional help, advice, and support.

The Responsibilities

  • Supporting Social Workers and completing initial contacts with very strict timescales
  • Speaking on the phone to members of the public, professionals, and family members and recording detailed information, analyses, and recommendations about next steps for families in line with the Wokingham threshold guidance
  • Compiling chronologies and sharing information when requested from other professional agencies
  • Providing a level of administrative support particularly, around arranging multi-agency professional meetings at short-notice

The Requirements

  • Great inter-personal skills
  • Excellent recording skills
  • The ability to work in a fast-paced environment and be able to multi-task
  • Previous experience within Childrens Social Care or a similar field is desirable

How to Apply

If you are interested in this Referral Coordinator role and meet the requirements, please submit your CV and cover letter today. We look forward to hearing from you!