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Assistant HR Officer

Job Description

Service Care Solutions are looking to hire an Assistant HR Officer to work within the Gwent Police on a 12-month contract.

Location: Cwmbran

Job Roles/Responsibilities:
To support the department through the processing, preparation and interpretation of information and the provision of an efficient and effective administration service.

  • To provide first point of contact support for the department, responding to and dealing with enquiries in a timely and professional manner, ensuring efficient and effective administration services.
  • To proactively identify and resolve issues at source in liaison with identified individuals.
  • To ensure the prompt and accurate processing of data within force systems.
  • Collect, interpret, and evaluate information from a wide range of information sources in a timely manner to facilitate informed decision making.
  • To assist in the development and maintenance of systems used within the department.
  • Create and maintain departmental electronic filing systems and ensure the accuracy and integrity of the information held within the Force systems through regular audit and checking procedures.

Education/Knowledge/Experience required:

  • Must have NVQ Level 2 in Business Administration or HR related qualification, or relevant experience.
  • Must have previous experience of administrative support.
  • Must possess experience in providing excellent customer service.
  • Must have knowledge of office management principles, methods, and procedures.
  • Must have outline knowledge of the General Data Protection Regulations
  • Must be IT literate in Microsoft applications, including Word, Excel, and PowerPoint.
  • Must be able to evidence the ability to interpret and present information.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.