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Business Analyst

Job Description

Are you an experienced Business Analyst with a passion for technology and a strong understanding of development lifecycles? The Counter Terrorism Policing Headquarters (CTP HQ) is seeking a talented individual to join our Business Development, Strategy & Demand (BDSD) team. This is a full-time role based at our headquarters, and it requires Developed Vetting clearance.

Position: Business Analyst
Clearance Required: Yes - Live SC

Role Overview:
In this role, you will support the national CT Policing Community by developing technology User Requirements, scoping studies, and Business Cases in line with Government Green Book guidelines. You will produce a variety of documentation to progress projects through governance to delivery and act as a key advisor on technology matters. You will also represent the BDSD and Technology Pillar at corporate and national technology forums.
Key Responsibilities:

  • Develop Requirements: Assist in creating user requirements, scoping studies, and business cases. Liaise with operational teams, Procurement Services, and Lead Accountants.
  • Strategic Alignment: Ensure that technology services align with national CT Policing strategies and requirements.
  • Documentation & Maintenance: Update and maintain the BDSD Demand Log and the National CT Technology Strategy.
  • Stakeholder Management: Act as a conduit between customers and CTP HQ, offering advice and resolving issues related to technology projects.
  • Representation: Represent BDSD and CTP HQ at project boards and technology forums. Influence project direction and advocate for the CT Policing Community's needs.
  • Technology Assessment: Advise on new and emerging technologies, and oversee the implementation of national technology projects.
  • Project Lifecycle Support: Assist with the delivery of project lifecycle deliverables and facilitate workshops to identify and implement improvements.


Essential Experience:

  • Extensive experience in Business Analysis, including managing stakeholders and producing high-quality documentation.
  • Practical experience with Business Process Model Notation (BPMN), Gap Analysis, and national security accreditation processes.
  • Proven skills in workshop facilitation, process modeling using Unified Modelling Language (UML), and secure IT technology.
  • Excellent communication and interpersonal skills, with the ability to work independently and collaboratively.


Desirable Qualifications:

  • BCS Business Analysis Professional Diploma (formerly ISEB Business Analysis Diploma).
  • Recognised Project Management qualifications.


Competency Values Framework:

  • Resolute, Compassionate, and Committed: Emotionally aware, take ownership.
  • Inclusive, Enabling, and Visionary Leadership: Collaborative, deliver, support, and inspire.
  • Intelligent, Creative, and Informed Policing: Analyse critically, innovative, and open-minded.


Met Values:

  • Professionalism
  • Integrity
  • Courage
  • Compassion


How to Apply:
If you're interested in this role and meet the required qualifications, please send your CV and a brief cover letter detailing your experience and current security clearance level to Lewis Ashcroft at Service Care Solutions:
Lewis.Ashcroft@Servicecare.org.uk
We look forward to receiving your application and exploring the possibility of you joining our team!