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Channel Partner & Account Manager

Job Description

Are you ready to take your sales career to the next level? Do you thrive in a dynamic, fast-paced environment?
Service Care Solutions is excited to collaborate with our esteemed client in the Manchester area to find an exceptional Channel Partner & Account Manager.
Our client is a respected leader in the software development industry, known for delivering innovative solutions to clients across various sectors.
Role Overview: As the Channel Partner & Account Manager, you'll play a vital role in driving business growth through our partner channel and managing key client relationships. Your efforts will ensure a steady stream of new business opportunities and maintain high-value client satisfaction across various industries.

Key Details:

  • Job Title: Channel Partner & Account Manager
  • Contract: Permanent, 37.5 hours per week
  • Working Hours: Monday to Friday, 9:00 AM to 5:30 PM
  • Salary & OTE: £45k - £55k Base - £115,000 OTE + £150 sign up bonus
  • Location: Manchester

Key Responsibilities:

  • Manage the full sales process lifecycle, including prospecting with partners, delivering presentations, preparing proposals, negotiating contracts, and closing deals.
  • Generate new business opportunities within the partner channel by building relationships and educating partner sales teams about our solutions.
  • Oversee partner performance and collaborate on strategies to drive sales growth and new business opportunities.
  • Provide training and support for partner sales teams, including preparing sales collateral.
  • Build and nurture relationships with key clients, including C-Suite executives, to drive significant sales growth.
  • Maintain and manage a healthy sales pipeline, ensuring target achievement.
  • Collaborate with various departments to ensure customer support and satisfaction.
  • Develop and oversee sales campaigns with the marketing team.
  • Deliver accurate weekly sales forecasts.
  • Identify and leverage opportunities for growth within the partner base and existing clients.
  • Manage contract renewals and mitigate risks.
  • Maintain up-to-date records in the CRM system.
  • Advocate for customer satisfaction and ensure clients derive value from our solutions.
  • Conduct regular partner and client visits, including quarterly strategic account reviews.

Key Requirements:

  • Proven experience in Partner Channel Management.
  • Strong background in Account Management and SaaS Sales within a B2B environment.
  • Demonstrated ability to build relationships and sell at C-Suite level.
  • Track record of consistent performance against sales and customer satisfaction targets.
  • Expertise in strategic account planning, reviews, and contract management.
  • Experience with Return on Investment modelling and Total Cost of Ownership analysis.
  • Excellent communication skills across various mediums.
  • Strong discovery, account planning, opportunity creation, and closing skills.


  • 25 days holiday.
  • Development and professional training opportunities.
  • Structured career progression from day one.
  • Fun incentives to reward your hard work.
  • Dynamic team environment.
  • First-class sales training for onboarding.