We have a great opportunity for a full-time customer service executive to join an established Finance team, based in Preston.
This will be a varied role including inbound/outbound calling, and a variety of administration tasks. This is not a sales based role.
In your role as customer service executive, you will need to be dedicated and self-motivated, with the ability to work on your own initiative. You will have a real passion for helping a business grow and providing the best customer service Possible, to both internal and external customers. You will need to be driven and have a real desire for customer resolution. You will be joining a great team, with a great culture.
The ideal candidate will be a highly organised individual with the necessary drive and focus, who is able to work autonomously in a busy office environment. You don't need experience, but you do need a real can do attitude with the willingness to learn.
What's on offer:
- Salary £22605.00, with flexibility in working hours
- A great team working environment
- Fruit deliveries twice weekly
- Monthly & quarterly awards ceremonies
- Family-friendly policies
- Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme
- Workplace Nursery Scheme
- 30 day's annual leave (inclusive of public holidays) increasing by 1 day per each year of service up to 5 years
- Lancashire MIND well-being coaching sessions
- Annual Profit Share
- Quarterly lunch clubs
Your Role will involve:
- Making outbound calls to candidates
- Communicating with different stakeholders
- Sending emails to candidates and consultants
- Helping and supporting client with queries and referrals
- Assist with the compliance process, ensuring all relevant information is kept updated
- Data Collection
- Record Keeping on the companies CRM system
- Dealing with account enquiries
- Candidate and client contact via all communication channels
What you will to bring to the role:
- Effective communication skills, both written and verbal
- A good positive can do attitude
- Good organisation skills and time management skills
- Excellent attention to detail
- Ability to prioritise workload
