Why not choose 2024 to start a new career, with a fast growing organisation who promotes a great work life balance, and values your contribution daily.
We are looking to recruit a full-time customer service administrator, to join our friendly finance team base in Preston.
This will be a varied role including inbound/outbound calling, and a variety of administration tasks. This is not a sales based role.
As a customer service administrator, you will need to be dedicated and self-motivated, with the ability to work on your own initiative. You will have a real passion for helping a business grow and providing the best customer service Possible, to both internal and external customers. You will need to be driven and have a real desire for customer resolution. You will be joining a great team, with a great culture.
What's on offer:
- A great team working environment
- Fruit deliveries twice weekly
- Monthly & quarterly awards ceremonies
- Family-friendly policies
- Salary Sacrifice Pension Scheme, Cycle Scheme & Tech Scheme
- Workplace Nursery Scheme
- 30 day's annual leave (inclusive of public holidays) increasing by 1 day per each year of service up to 5 years
- Lancashire MIND well-being coaching sessions
- Annual Profit Share
- Quarterly lunch clubs
Your Role will involve:
- Making outbound calls to candidates
- Communicating with different stakeholders
- Sending emails to candidates and consultants
- Helping and supporting client with queries and referrals
- Assist with the compliance process, ensuring all relevant information is kept updated
- Data Collection
- Record Keeping on the companies CRM system
- Dealing with account enquiries
- Candidate and client contact via all communication channels
What you will to bring to the role:
- Effective communication skills, both written and verbal
- A good positive can do attitude
- Good organisation skills and time management skills
- Excellent attention to detail
- Ability to prioritise workload
