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Gas Engineer

Job Description

Job: Gas Engineer
Annual Salary:
£38,500 plus bonus / call outs
Areas: Cambridge - Peterborough - Norwich - Ipswich
Position Type: Permanent

Our team has an exciting opportunity for you to join us as our new Gas Engineer. The successful candidate will be responsible for carrying out all gas repairs, servicing, and boiler installations for our customers. We are committed to ensuring our colleagues work safely to gas regulations, keeping our customers and housing stock safe.

Key Responsibilities for Gas Engineer role:

  • Carry out various tasks including gas servicing, repairs, and installations for our customers, ensuring high-quality work.
  • Perform boiler repairs and servicing, along with installation work as required.
  • Collaborate with your team and support colleagues as needed.
  • Serve as an ambassador for the organisation, providing a high-quality, 'right first time' service to our customers.
  • Deliver efficient, compliant, and high-standard gas repairs, servicing, and installations according to governing trade (Gas Safe) and current building regulations.
  • Call outs are a mandatory part of the role and is approximately every 8 weeks.
  • Core hours are 37.5 hours a week between 8AM and 1800 HRS, any additional hours get paid at 1.5x the hourly rate

Gas Engineer Key Duties Include:

  • Undertake gas servicing, repairs, and/or installations to domestic properties efficiently and effectively, ensuring compliance with relevant policies and legislation.
  • Identify and repair faults, aiming for first-time fixes and maintaining high-quality standards.
  • Communicate with customers and other staff to ensure all relevant parties are informed of progress and actions taken. Refer complex cases to senior staff for necessary remedial action.
  • Complete all work cost-effectively, pre-order materials from suppliers when necessary, and keep customers updated on order progress.
  • Maintain the company vehicle in good condition, perform regular vehicle safety checks, and report any defects promptly to the fleet manager.
  • Attend meetings and actively participate in professional growth and personal development opportunities, including training as required.

Qualifications, Skills, and Experience Required:

  • Current holder of ACS (A Credited Certificate) Gas Safety Registered, with minimum requirements being CENWAT, CKR1
  • City & Guilds Level 3 certificate in Domestic Heating. Certificate in Unvented Hot Water Storage System is desirable.
  • Broad knowledge and technical understanding of policies, practices, and processes relevant to maintenance contracting, housing component replacement, control systems, and heating systems.
  • Knowledge of relevant sections of the Building Regulations.
  • Highly motivated and enthusiastic, with the ability to work under pressure and prioritise workloads without compromising customer service.
  • Full driving license and ability to travel efficiently to customer properties, often in areas not covered by public transport. Ability to undertake physically demanding work.
  • Good IT skills and excellent customer care skills.
  • Proof of no prohibition notices, pending or historic, with the HSE and Gas Safety in regard to previous employment.