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Homeless Officer

Job Description

Homeless Officer
6-month contract

Job overview
To undertake homeless assessment casework and associated functions to enable the client to meet its statutory responsibilities.
Key Responsibilities:

  • Assess and manage cases of homeless and potentially homeless individuals.
  • Conduct detailed enquiries and provide outcomes to service users.
  • Advise on rights of occupancy and implications of decisions regarding accommodation.
  • Liaise with third parties to gather necessary information for assessments.
  • Negotiate with housing providers to prevent or delay homelessness.
  • Maintain accurate case notes and update case management systems.
  • Provide comprehensive advice and support to service users, guiding them through available options.
  • Participate in out-of-hours emergency rota.

Homeless Officer Knowledge and Experience:

  • Working within homelessness, social housing, or related support environments.
  • Interviewing, managing caseloads, and updating work-based systems.
  • Managing expectations and challenging behavior of vulnerable clients.
  • Conducting risk assessments and working within policies and procedures.
  • Detailed inquiries in homelessness, working within a performance framework, welfare benefits system, multi-disciplinary environments.

Homeless Officer Working Conditions and Requirements:

  • Extensive travel throughout the district, including home and community visits.
  • Lone working as part of the role.
  • Participation in out-of-hours rota.
  • Regular interaction with vulnerable individuals exhibiting challenging behavior.
  • Enhanced DBS
  • Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Homeless Officer role,37 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Homeless Officer role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Homeless Officer role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Homeless Officer role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.