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Hospital Liaison Officer

Job Description

Hospital Liaison Officer

About the Job

Brent Council are looking for a highly skilled and motivated individual to join their team as a Hospital Liaison Officer. The successful candidate will be responsible for providing clerical, administrative, and liaison support to the functions of Assessment (Section 2) and Discharge (Section 5) notifications of The Care and Support (Discharge of Hospital Patients), Regulations 2014.

Key Responsibilities

  • Proactively maintain various administrative and customer-related record systems and procedures as the role requires.
  • Responsible for logging, date and time of receipt of all hospital-related referrals/faxes and to return confirmation of social services availability to the hospital.
  • Actively liaise with hospitals to clarify dates of discharge or to register dissatisfaction with referrals (Section 2 or Section 5).
  • Work within the unit's Quality Assurance systems and actively contribute to its continuous improvement.


  • NVQ Level 2 or 3 and 3 years of experience working as an Administrator or Liaison Officer.
  • Knowledge and understanding of the Community Care Delayed Discharge (Reimbursement) Act 2003.
  • Understanding of the services provided to older people.

If you meet the above requirements and are interested in this exciting opportunity, please submit your CV to be considered for the role of Hospital Liaison Officer.