Location: Ferndown (with occasional travel to Winfrith)
Contract Length: Until 31st December 2025 (potential extension to March 2026)
Rate: £22.85 Umbrella / £17.24 PAYE
Working Arrangement: Hybrid – 12 weeks initial office-based training, followed by 1 day a week minimum in-office (subject to increase)
Hours: 37 per week, Monday to Friday (Flexitime available, no evenings or weekends)
About the Role:
This is an exciting opportunity to join a major government-backed initiative aimed at boosting neighbourhood policing capacity. As new officers are recruited, the need for robust and innovative ICT training becomes critical. As an ICT Trainer, you will play a key role in equipping officers and staff with the skills to use core police systems such as NICHE and PNC effectively.
Key Responsibilities:
- Design, develop and deliver engaging IT training programmes using a range of delivery methods and platforms
- Train new officers and staff on core police systems, with a focus on NICHE and PNC
- Identify individual and organisational training needs
- Provide coaching, assessment, and ongoing support to learners
- Maintain accurate training records and documentation
- Represent the Learning & Development team in meetings and liaise with internal/external partners
- Ensure compliance with training standards, safeguarding, and force values
- A recognised training qualification (e.g., Police Trainer Certificate, C&G Education/Training, NVQ Level 3 in Learning & Development) or equivalent experience
- Strong IT literacy and familiarity with Microsoft Office products
- Experience delivering training in a policing environment (desirable)
- Effective communication and interpersonal skills, adaptable to a variety of learners
- Organisational and planning skills with the ability to prioritise workloads
- Team player with a proactive approach to knowledge sharing
- Must hold a UK driver’s licence (reasonable adjustments considered)
- Be part of a vital national initiative supporting front-line policing
- Hybrid working with long-term development prospects
- Gain specialist experience in a unique training environment
- Collaborative and forward-thinking working culture
If you're an experienced trainer passionate about empowering others with ICT skills and have worked within a policing or public sector environment, we’d love to hear from you.
Please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk for more information or to apply directly.