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ICT Creative Design Trainer

Job Description

Job Title: ICT Trainer (Police IT Systems – NICHE/PNC)
Location: Ferndown (with occasional travel to Winfrith)
Contract Length: Until 31st December 2025 (potential extension to March 2026)
Rate: £22.85 Umbrella / £17.24 PAYE
Working Arrangement: Hybrid – 12 weeks initial office-based training, followed by 1 day a week minimum in-office (subject to increase)
Hours: 37 per week, Monday to Friday (Flexitime available, no evenings or weekends)

About the Role:
This is an exciting opportunity to join a major government-backed initiative aimed at boosting neighbourhood policing capacity. As new officers are recruited, the need for robust and innovative ICT training becomes critical. As an ICT Trainer, you will play a key role in equipping officers and staff with the skills to use core police systems such as NICHE and PNC effectively.

Key Responsibilities:
  • Design, develop and deliver engaging IT training programmes using a range of delivery methods and platforms

  • Train new officers and staff on core police systems, with a focus on NICHE and PNC

  • Identify individual and organisational training needs

  • Provide coaching, assessment, and ongoing support to learners

  • Maintain accurate training records and documentation

  • Represent the Learning & Development team in meetings and liaise with internal/external partners

  • Ensure compliance with training standards, safeguarding, and force values

Essential Skills and Qualifications:

  • A recognised training qualification (e.g., Police Trainer Certificate, C&G Education/Training, NVQ Level 3 in Learning & Development) or equivalent experience

  • Strong IT literacy and familiarity with Microsoft Office products

  • Experience delivering training in a policing environment (desirable)

  • Effective communication and interpersonal skills, adaptable to a variety of learners

  • Organisational and planning skills with the ability to prioritise workloads

  • Team player with a proactive approach to knowledge sharing

  • Must hold a UK driver’s licence (reasonable adjustments considered)

Why Join:

  • Be part of a vital national initiative supporting front-line policing

  • Hybrid working with long-term development prospects

  • Gain specialist experience in a unique training environment

  • Collaborative and forward-thinking working culture

How to Apply:
If you're an experienced trainer passionate about empowering others with ICT skills and have worked within a policing or public sector environment, we’d love to hear from you.

Please contact Lewis Ashcroft at lewis.ashcroft@servicecare.org.uk for more information or to apply directly.