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Learning and Development Administrator

Job Description

Service Care Solutions are looking for a Learning and Development Administrator to work within the Gwent Police on a 9-month contract.

Location: Cwmbran

Job roles/responsibilities:
To provide administrative support to the Force in respect of Learning and Development.

  • To provide administrative support to the Force, in particular with respect of Learning & Development, ensuring efficient and effective administration services.
  • Booking of all courses to ensure the most effective use of training resource and training requests within financial regulations.
  • To ensure the new courses are set up and current course information is maintained including spread sheets, competencies, skills, aims and objectives.
  • To support the development and promotion of a range of initiatives including talent management, training, and professional development.
  • To maintain a record of Taser usage and provide relevant management information and reports, as requested.
  • Assist in the production of documentation as required, ensuring accurate and grammatically correct reporting of key information.
  • Respond and deal with enquiries on the telephone, via e-mail and face to face with internal departments and external agencies.
  • To ensure the accuracy and integrity of the information held within the Force systems through regular audit and checking procedures.
  • To disseminate reports and information across the Force.

Knowledge/experience required:

  • Must have a good standard of education to at least GCSE A-C Level, including Maths and English / NVQ Level 2 Business Administration or relevant business administration experience.
  • Must have previous experience of administrative support.
  • Level 1 Welsh essential (training will be given).
  • Must be able to demonstrate excellent organisational skills.
  • Must have good oral and written communication skills and be able to communicate information to diverse audiences effectively.
  • Must have knowledge of office management principals, methods and procedures.
  • Must have an awareness of the Data Protection Act.
  • Must be IT literate in Microsoft applications, including Word, Excel and PowerPoint.


If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.