Location: Brislington, BS4
Contract Length: Up to 5 months (potential to extend)
Hourly Rate: 17.74 LTD - 13.94 PAYE.
Working Pattern: Full-time | Initially fully office-based with potential for hybrid working after 2–3 months
Are you highly organised, IT-savvy and passionate about delivering excellent customer service? We’re currently recruiting for a Repairs Co-Ordinator (Scheduling) to support a busy Damp & Mould team on a temporary contract basis.
About the Role: You’ll play a key part in ensuring timely and efficient repairs and inspections are arranged for residential properties affected by damp and mould. This includes managing casework, scheduling appointments, and maintaining communication with residents to keep them updated on progress.
Key Responsibilities:
- Schedule and coordinate inspections and repair works
- Manage and monitor cases from start to finish
- Respond to enquiries via the shared inbox
- Maintain accurate records of appointments and outcomes
- Provide excellent customer service to residents
- Use various IT systems confidently and learn new tools quickly
- Previous experience in a scheduling, repairs coordination, or housing services role is desirable
- Strong administrative and IT skills
- A proactive and organised approach
- Excellent communication and interpersonal skills
- Ability to work independently and manage a busy workload
- Opportunity to work within the public sector
- Office-based role with potential for 2 days remote working after 2–3 months
- Gain valuable experience in housing and repairs coordination
To apply or find out more, contact George Westhead at Service Care Solutions:
📧 george.westhead@servicecare.org.uk
📞 01772 208 966
