South West, Public Sector Client
£28.00 PAYE / £35.00 Umbrella / Deemed LTD (Inside IR35)
37 hours per week
3-month rolling contract
A client within the public sector in the South West is looking to appoint an experienced Response Repairs Manager – Electrical to oversee the delivery of electrical maintenance, testing, and compliance across their housing stock. The role requires a proactive leader with experience in managing trade teams and contractors within a housing environment, with a strong focus on compliance, quality assurance, and customer satisfaction.
Responsibilities
- Lead a team of electrical engineers, supervisors, apprentices, and quality control staff.
- Deliver a compliant, cost-effective, and efficient electrical repair and maintenance service.
- Ensure works meet legal standards including the Social Housing Regulation Act 2023 and HHSRS.
- Take ownership of complaints, customer feedback, and service improvement.
- Manage internal teams and contractors, monitoring KPIs, SLAs, and quality assurance.
- Collaborate with asset managers and strategic teams on investment and improvement planning.
- Drive innovation, service development, and a customer-first culture.
- Ensure accurate and timely use of ICT systems for repairs data and compliance records.
- Proven experience managing electrical repair and maintenance in a housing or public sector setting.
- Strong knowledge of compliance legislation including electrical testing regulations and consumer standards.
- Experience leading multi-disciplinary trade teams and contractors.
- Skilled in performance management, quality control, and continuous improvement.
- Ability to manage budgets, data, and operational targets effectively.
- Excellent stakeholder and customer communication skills.
