Back to Job Search

Revenues Officer

Job Description

Revenues Officer
Shropshire, UK
Temporary
Full Time

We are seeking an experienced and knowledgeable Revenues Officer to join a team based in Shropshire on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Revenues Officer will be responsible for providing administrative, and customer focussed support within a Revenues Team to assist towards the Revenues Service meeting its performance targets and aspirations. Please note a Basic DBS certificate is needed for this role.
Requirements

  • Previous experience working in a similar role is essential
  • Knowledge of relevant legislation
  • Excellent communication skills, both verbal and written
  • Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
  • Experience providing an effective service to members of the public
  • Full Basic DBS certificate is necessary for this role

Role Expectations

  • Accurately maintain and update council tax account records to ensure prompt billing and collection of council tax using the council's computer system
  • Maintain a knowledge and awareness of all aspects of Local Taxation legislation and regulations
  • Assist in the effective and efficient collection of outstanding council tax due to the council
  • Propose and check refunds of overpaid council tax for accounts in credit
  • Deal with customer enquiries by telephone and letter in accordance with Service standards
  • Develop relationships with key internal and external partners, in order to provide solutions such as access to properties, tenancy fraud, fire risks, and safeguarding
  • Maintain Records: Accurately record all casework in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed


If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk