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RLS Administrator

Job Description

Job title - RLS Administrator
Location - Chester
Contract - Ongoing Temp with Permanent Potential
Start Date: Asap
Hours: Part Time

Our client is looking for a Administrator to assist with the delivery of effective and efficient customer service within a housing management service.


  • Respond to enquiries from residents and customers, following the guidance of the RLS Scheme Manager/Coordinator.
  • Provide reception cover at the Scheme, ensuring that corporate reception standards are upheld.
  • Offer reception cover when colleagues are on leave or absent.
  • Prepare information and sign-up packs for the RLS Coordinator and make arrangements for customer contact and visits on their behalf, aiding them in meeting performance targets for void properties.
  • Assist with administrative tasks, including file management, inputting information into housing management systems, and general office management activities like ordering stationery, handling HR returns, and managing building facility testing.
  • Help with the creation of team materials, including word processing, database work, mail merges, and spreadsheet management.
  • Collaborate with the Site Officer and contractors visiting the site to log repair requests efficiently.


  • Strong organisational and administrative skills.
  • Proficiency in office software applications.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively both as part of a team and independently.
  • Basic DBS

If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at