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Support and Resettlement Assistant

Job Description


JOB TITLE: Support and Resettlement Assistant
LOCATION: Neath Port
CONTRACT TYPE: Temp
WEEKLY HOURS: 36 Hours
WORK PATTERN: Mon - Thu (8.30am-5.00pm) Fri (8.30am-4.30pm)
JOB SUMMARY:
To provide practical housing related support to current and former occupants of the Housing Options Services' supported accommodation and Social Lettings Agency managed tenancies.
RESPONSABILTIES:

  • To assist the Support and Accommodation officer in the completion of risk assessments and support needs assessments and assist in the delivery of identified actions identified within the Personal Housing Plan.
  • To maintain professional client support files and comply with the Corporate Policy of Confidentiality.
  • To encourage and to assist in facilitating client participation in the development of the service, house meetings and drop-in Sessions when required.
  • Always ensure good practice according to agreed performance standards, service guidelines and to comply with Corporate and Directorate Policy.


EXPERIENCE:

  • Knowledge or experience of lone working and how to mitigate and manage risks.
  • Experience of timekeeping.
  • Knowledge of compliance with legislative, corporate and directorate health and safety policies.
  • Effective oral and written communication that can be adapted to communicate with a diverse and vulnerable client group.


Also, will be required to go through an enhanced DBS check.
Mon-Thu (8.30am - 5pm) Fri (8.30am-4.30pm)
Temp
Full-Time