Caseworker Assistant

Caseworker Assistant – SEND Assessment & Review

Stockton-on-Tees
37 hours per week
Initial 3-month contract
£16.99 per hour (Umbrella) / £13.47 per hour (PAYE exclusive)

The Role
We are currently recruiting for a Caseworker Assistant to join a busy SEND Assessment & Review team within Children’s Services. This is a fast-paced administrative role supporting caseworkers to ensure statutory processes are delivered in line with legislative requirements.

You will play a key role in supporting the delivery of services for children and young people with Special Educational Needs and Disabilities (SEND), working closely with families, education providers and partner agencies.

Key Responsibilities

• Provide administrative oversight of SEND processes, ensuring compliance with legislation
• Support caseworkers with the coordination of annual reviews and EHC needs assessments (EHCNA)
• Prepare panel agendas, take minutes and manage follow-up actions
• Issue reminders and track statutory paperwork and deadlines
• Maintain accurate records and support data quality on the Management Information System (including Liquid Logic/EHM)
• Log new requests and update case management systems
• Act as a point of contact for queries from families, schools and professionals
• Process invoices via Agresso for approval
• Work collaboratively across Children’s Services and with external partners
• Support service improvements and contribute to team objectives

About You We’re looking for an organised and proactive administrator who can manage competing priorities in a structured and efficient way.

Essential:

• Strong administrative experience in a fast-paced environment
• Excellent communication and customer service skills
• Experience working with databases or case management systems
• Ability to manage workloads against strict deadlines
• Confident using Microsoft Office

Desirable:

• Experience within SEND, education, or local authority settings
• Knowledge of EHCP processes and statutory timelines
• Experience with systems such as Liquid Logic or Agresso

What You’ll Bring

• Strong attention to detail and data accuracy
• Ability to build effective working relationships with a range of stakeholders
• A flexible, team-focused approach
• Confidence handling sensitive information

Additional Information

This role sits within Children’s Services and requires an understanding of safeguarding responsibilities. All work must be carried out in line with council policies, procedures, and customer service standards.