Community Support Officer

Community Safety Officer (Patrolling)
Contract: 17 weeks
Rate: £24.21 per hour (LTD)
Hours: 40 hours per week
Location: Swindon (borough-wide patrols)
We are currently recruiting for a Community Safety Officer (Patrolling) to support a Local Authority Community Safety team on a temporary basis.
This is a frontline, high-visibility role focused on patrolling neighbourhoods, engaging with communities, and enforcing local authority powers to reduce anti-social behaviour and improve public safety across the borough.
Key Responsibilities
Patrolling & Visibility

• Carry out regular foot and vehicle patrols across neighbourhoods, parks, town centres and priority locations
• Provide a visible and reassuring presence to deter anti-social behaviour and nuisance activity
• Monitor hotspot areas and escalate emerging issues to supervisors and partner agencies

Community Engagement

• Build positive working relationships with residents, businesses, schools and community groups
• Provide advice on community safety, crime prevention and local support services

Enforcement & Compliance

• Enforce local authority powers including Public Space Protection Orders (PSPOs), littering and dog control regulations
• Issue Fixed Penalty Notices in line with council policy and procedures
• Support investigations into anti-social behaviour, environmental offences and community complaints

Problem Solving & Partnership Working

• Work closely with Police, Housing, Youth Services and other partner agencies
• Participate in joint operations targeting crime, disorder and vulnerability
• Contribute to longer-term solutions for repeat community safety issues

Incident Response & Reporting

• Respond to reports of anti-social behaviour, environmental hazards and community safety concerns
• Maintain accurate records using council systems
• Prepare clear written reports and statements where required
• Escalate safeguarding concerns in line with statutory procedures

Working Pattern

• 40-hour working week
• Flexible shifts including evenings and weekends
• Two rest days per week
• Coverage of night-time economy and priority hotspot areas

Essential Requirements

• Experience in community safety, enforcement, security or public-facing roles
• Confident handling challenging and confrontational situations professionally
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Physically able to undertake regular foot patrols
• Basic IT skills for reporting and record keeping
• Willingness to work evenings and weekends
• Enhanced DBS (or willingness to obtain)

Desirable

• Previous local authority or enforcement experience
• Knowledge of ASB legislation, PSPOs or environmental enforcement (training provided)

To apply or request further details, please contact:
George Westhead
Recruitment Consultant – Housing & Community Services
Service Care Solutions
📧 george.westhead@servicecare.org.uk
☎01772 208966