Dynamics 365 and Application Technical Lead

Job Title: Dynamics 365 and Application Technical Lead
Location: Long Stratton, Norfolk NR15 (Remote considered)
Contract: 6-Month Contract | Full Time, 5 Days per Week

Are you an experienced Dynamics 365 specialist looking for an opportunity to lead the development and evolution of enterprise applications within a forward-thinking organisation?

We're recruiting for a Dynamics 365 & Application Technical Lead to take ownership of the Microsoft Dynamics 365 environment, driving system enhancements, integrations, automation, and continuous improvement across a modern application estate.

About the Role:

As the technical lead for business applications, you'll act as the subject matter expert for Dynamics 365 Customer Engagement (CE), Dynamics 365 Finance & Operations (F&O), and the Microsoft Power Platform. Working closely with internal stakeholders and third-party suppliers, you'll deliver innovative technical solutions that improve business processes and enhance user experience.

You'll also play a key role in business change projects, application architecture, release management, security, testing, and ensuring applications remain secure, reliable, and fit for purpose.

Responsibilities:
 

• Lead the development, configuration and enhancement of Dynamics 365 CE and F&O.
• Design and implement Power Platform solutions, including Power Apps and Power Automate.
• Manage integrations between Dynamics 365 and business-critical applications.
• Support and maintain enterprise applications including DRS, PeopleHR and Microsoft 365.
• Oversee application environments, deployments and release management.
• Create technical documentation, test plans and user training materials.
• Manage application security, permissions and identity access in line with best practice.
• Conduct root cause analysis and drive continuous service improvements.
• Work closely with business stakeholders to design solutions that meet operational requirements.
• Participate in Change Advisory Board (CAB) activities and support business transformation initiatives.

• Extensive experience administering, configuring and developing Microsoft Dynamics 365.
• Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dynamics 365 Finance & Operations (F&O).
• Experience with the Microsoft Power Platform, including Power Apps and Power Automate.
• Knowledge of Azure DevOps and Dynamics deployment processes.
• Experience supporting Microsoft 365 and wider enterprise applications.
• Strong understanding of application security, identity and access management (IAM), and GDPR principles.
• Excellent troubleshooting and problem-solving skills.
• The ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Experience working within Agile environments.