Facilities administrator

Job title: Facilities administrator
Location: London SE1 – (On-site – 5 days per week)
Start Date: ASAP
Contract Type: Temporary 3 months
Weekly Hours: 35 hours per week

Are you an organised and proactive administrator with excellent customer service skills? We're looking for a Facilities Assistant to join a busy Facilities team, helping to ensure office environments remain safe, compliant, and welcoming for staff and visitors.

This is a varied role offering the opportunity to support facilities operations, administration, health and safety compliance, contractor management, and office improvement projects across multiple sites.

Job Purpose

As a Facilities Assistant, you will play a key role in supporting the day-to-day delivery of facilities services. You'll work closely with colleagues, contractors, and stakeholders to ensure offices operate efficiently and safely while providing excellent customer service.

Key Responsibilities:
 

• Managing administrative tasks for the Facilities team, including logging service requests, creating suppliers, and raising purchase orders.
• Monitoring and managing the Facilities Helpdesk, ensuring requests are allocated and tracked within agreed service levels.
• Supporting maintenance programmes, statutory compliance checks, and remedial works.
• Conducting site visits when required to monitor standards and identify issues.
• Maintaining accurate facilities, health and safety, and compliance records.
• Assisting with emergency procedures, fire safety activities, and evacuation processes.
• Supporting contractor management and liaising with external service providers.
• Assisting with facilities budgets, invoice processing, and cost analysis.
• Supporting office improvement projects and facilities initiatives.
• Participating in an on-call rota for facilities-related emergencies.

• Previous experience in an administrative, facilities, office management, or support role.
• Strong organisational skills and excellent attention to detail.
• Experience managing multiple priorities and maintaining accurate records.
• Excellent communication and interpersonal skills.
• A proactive and solution-focused approach.
• Strong IT skills, including experience using Microsoft Office applications.
• The ability to work independently and as part of a team.

Experience within facilities management, property, housing, or workplace services environments would be advantageous but is not essential.