Family Help Practitioner

Family Help Practitioner

Contract: Initial 3-month contract
Hours: 35 hours per week
Pay Rate: £26.60 per hour (Umbrella) / £21.28 per hour (PAYE exclusive)

About the Role
Enfield Council is seeking a dedicated and proactive Family Help Practitioner to join their Multi-Agency Safeguarding Hub (MASH). This is an exciting opportunity to play a key role in safeguarding children and supporting families through effective multi-agency collaboration.

Key Responsibilities

• Gather comprehensive information as part of MASH enquiries to identify risks, protective factors, and safeguarding concerns in collaboration with Social Workers, Advanced Social Work Practitioners, and Team Managers.
• Provide timely and appropriate feedback to referrers, including partner agencies, organisations, and members of the public, where no further action is required.
• Ensure all information sharing complies with GDPR and Working Together 2023 guidelines.
• Offer advice and guidance to professionals regarding services and resources available to support children and families.
• Respond effectively to enquiries from a range of sources, including the public, service users, internal departments, and external professionals.
• Work closely with MASH partner agencies to deliver a coordinated, transparent, and child-focused response.
• Share information appropriately in line with established information-sharing agreements.
• Build strong partnerships with internal and external stakeholders to enhance collaboration and service delivery.
• Accurately gather, analyse, and record sensitive and confidential data on relevant systems.
• Maintain up-to-date and precise records in compliance with data protection legislation and support reporting requirements.

Ideal Candidate

• Experience working within a safeguarding or children’s services environment.
• Strong understanding of multi-agency working, particularly within a MASH setting.
• Knowledge of safeguarding frameworks and data protection legislation.
• Excellent communication and analytical skills.
• Ability to handle sensitive information with professionalism and discretion.
• Strong organisational skills with the ability to manage competing priorities.