Family support worker

Family Support Worker – Nottingham City Council

 Nottingham (Multiple Locations: Bulwell Family Hub & Mary Potter Centre, Hyson Green)
 £27 LTD per hour (inclusive of holiday pay)
 £20.17 per hour (exclusive of holiday pay)
 Full-Time – 37 hours per week
Nottingham City Council is recruiting for a Family Help Worker to support children, young people, and families across the city. This is an excellent opportunity for qualified Social Workers, including newly qualified candidates, looking to gain hands-on experience working directly with families.

⚠️ Please note: This is NOT a Social Work position, but a Social Work qualification is required.


Key Requirements

• Must hold a Social Work Qualification
• Full UK driving licence, access to a vehicle, and willingness to travel across Nottingham City and surrounding areas
• Experience working with children, young people, and families
• Ability to complete assessments, plans, and work within multi-agency settings
• Strong safeguarding knowledge and understanding of child development

Role Overview This role involves working directly with families in their homes, family hubs, schools, and community settings. You will play a key role in delivering early help support and improving outcomes for children and families.
Key Responsibilities

• Complete Early Help Assessments and develop multi-agency action plans using the Signs of Safety framework
• Act as Lead Professional, coordinating and chairing Team Around the Family (TAF) meetings
• Support children and families under Child in Need and Child Protection Plans
• Deliver trauma-informed, relational practice interventions for children aged 0–19
• Work collaboratively with multi-agency professionals to achieve sustainable change
• Support families to build resilience and reduce reliance on services
• Maintain accurate case records and use electronic systems effectively
• Participate in duty systems, supervision, and ongoing professional development

Working Pattern

• 37 hours per week
• Core hours: 8:30am – 4:50pm
• Flexibility required to meet the needs of children and families

Experience & Skills

• Experience completing assessments and working with families
• Ability to chair multi-agency meetings
• Strong communication and relationship-building skills
• Ability to manage complex cases and work under pressure
• Experience working with vulnerable individuals from diverse backgrounds
• Confident using IT systems and maintaining accurate records

Additional Requirements

• Willingness to work flexibly, including outside standard hours
• Must be willing to undertake an enhanced DBS check
• Commitment to equality, diversity, and inclusion
• Ability to work both independently and as part of a team

What’s on Offer

• Competitive hourly rates
• Opportunity to gain valuable frontline experience
• Supportive team and multi-agency environment
• Ideal for newly qualified Social Workers

📞 Apply now: Contact Delanie Heyes on 01772 208964

📧 Email: delanie.heyes@servicecare.org.uk