Family Support Worker

Early Help Worker Birmingham Children’s Trust
Grade GR4

Are you passionate about making a real difference to the lives of children, young people, and families?

At Birmingham Children’s Trust, we are committed to “Working Together to make Birmingham the greatest city to grow up in.” We are looking for dedicated and compassionate Early Help Workers to join our locality teams and support children and families at the earliest opportunity, helping to create positive, lasting change before issues escalate.

About the Role As an Early Help Worker, you will work directly with children, young people, and families across Birmingham, delivering timely and effective support within a multi-agency environment. You will play a key role in identifying needs, coordinating interventions, and empowering families to build resilience and achieve positive outcomes.

Working closely with schools, health professionals, social care teams, and partner agencies, you will use evidence-based approaches and restorative practice to support families facing complex challenges.

This is a rewarding opportunity for someone who is passionate about safeguarding, partnership working, and improving outcomes for vulnerable children and young people.

Key Responsibilities

• Manage a caseload of children, young people, and families requiring early help intervention
• Act as Lead Professional and coordinate multi-agency support plans
• Complete Early Help Assessments and deliver targeted interventions
• Build positive relationships with children and families through persistent outreach and engagement
• Convene and chair planning and review meetings
• Work collaboratively with partner agencies to safeguard and promote the welfare of children
• Maintain accurate and timely case records and reports
• Deliver evidence-based interventions and parenting support programmes
• Participate in duty cover, supervision, audits, and service development activities
• Promote equality, diversity, inclusion, and anti-discriminatory practice in all areas of work

About You We are looking for individuals who:

• Have experience working with children, young people, and families in a supportive or safeguarding environment
• Understand the principles of Early Help and multi-agency working
• Are skilled in building trusted relationships with families and professionals
• Can manage and prioritise a varied caseload effectively
• Have strong communication, assessment, and report-writing skills
• Are committed to delivering high-quality, child-centred practice
• Are passionate about achieving positive outcomes for children and families

Why Join Birmingham Children’s Trust? Birmingham Children’s Trust is one of the largest children’s services organisations in the country, supporting a diverse population of over 1.1 million people. We are driven by our values:

• One Team
• Accountability and Responsibility
• Quality and Innovation
• Relationships
• High Support, High Challenge

We are committed to supporting our workforce through strong leadership, professional development opportunities, and a culture focused on continuous improvement and high-quality practice.

Important Information

• This role is exempt from the Rehabilitation of Offenders Act
• An enhanced DBS check will be required
• The Trust is committed to safeguarding and promoting the welfare of children and young people, and expects all staff to share this commitment
• The role may require occasional work outside normal office hours

If you are ready to help children and families achieve their best, we would love to hear from you.

To apply or find out more, please contact:
john.deane@servicecare.org.uk